becky

asked May 5, 2001 at 10:24pm
Hp HP DeskJet 712

HP Inkjet 712 paper jam

I had my printer for two years, and just shipped it from my school to the city I am working. After that it worked for a while, then I began to get paper jam error message. It seems to me that the printer is not engaging paper at all. I am such a layman to printer. A new one doesn't really cost a huge fortune, but I still want to save some money since I am just out of school. I took it to a printer repair shop and they can't detect the problem right away and ask for quite a labor fee. Anyone can give me some directions as to what to look for and what could be the potential reasons for this? Much appreciation!