asked Sep 25, 2003 at 11:11am
Epson Epson LQ 850

Epson Color 850

Printer will not print in black. Tried 2 new cartridges and it won't drop any black ink. When doing a test page it only prints the windows logo. I did all the cleaning tests. Help please!
Cash: Just to let you know, I do not work for "" or even "Epson Company". There's of course no way for me to actually know whats wrong with your printer. It's possible that you may even have an actual HARDWARE PROBLEM [parts problem such as bad printhead assembly or failing main board assembly], or even that the printhead nozzles are just CLOGGED. Epson Printers need to be used often to keep the tiny printhead nozzles open and the ink inside them fresh. If your printer was not used for more than a month, that ink in the nozzles may have dried out and turned into a CLOG. If you happened to not use your printer for more than six months, you may not even be able to get the possible CLOG to even dissolve. If you happened to leave the cartridge out of its holder, for more than 30 minutes, its possible that the air that got into the "printhead nozzles", caused the ink inside them to dry up and that usually results in a CLOG. If you happen to be using refilled cartridges, generic or third party ink cartridges [Non-Epson Ink or Ink Cartridges] then its even worse on the printhead assemblies and they may have already been damaged by using the wrong ink. Its possible that you may not actually be able get the printhead assembly to work again. You might want to try using the "printhead cleaning kit", available through the home page on "" and see if you can get the printhead nozzles to open up again. Its around $10.00 plus shipping and it includes a syringe and some Epson Printhead Cleaning Solution. Epson fluid is designed to dissolve most clogs, especially if you use Epson inks. You can try it if you want to and see if you can get the printhead nozzles to open up again...REMEMBER: The "nozzles" inside the printhead assembly can be easily damaged by using to much force. Damage can even occur when you are using the printhead cleaning kit method, if you actually try to force the fluid thru the nozzle. Sometimes with too much force, the nozzles can be damaged. The correct method is to use the syringe to add the fluid into the nozzle and then leave the fluids set inside the nozzle for a couple of days, to try and dissolve a possible bad clog. Sometimes you might have to use the fluids several times to be able to disolve the clog in the printhead nozzles. Sometimes the clog will never disolve, or it actually damages the nozzles. The longer the clog has been in, the worse it is to remove. Again, if the cleaning fluids don't help, then its generally time to invest in a new printer. In some more expensive printers, you may want to get an estimate to replace the printhead assembly, but as a general rule, its not really economical to do in the small Epson Ink Jet style printers...Good Luck! Denny Conway
by Denny Conway on Sep 25, 2003 at 2:04pm Add comment