asked Aug 21, 2003 at 4:43am
Epson Epson Artisan 700

Epson Paper Jam

My Epson Stylus Photo 700 was printing a stack of Photo paper and jammed. After freeing (with difficulty), it will no longer print - only a very faint image. Have stripped it but can see no distortion or damage, and the adjustments available make no difference. Is it repairable/
Colin: Its normally not economical to have your printer repaired. Because the prices of new printers have come down so much in the last couple of years, its cheeper to buy a new printer than have yours repaired. There's no way for me to actually know whats wrong with your printer and no way to know what went wrong when you had to remove the bad jam. I would think that something was knocked out of place or even damaged during the process of jam removal. I would guess its either in the "cap assembly", "cleaning station assembly", "pump assembly" area, or the actual "printhead assembly" itself. Again no way to really know and you would have to remove the "top cover" just to be able to visually inspect those areas. Even with a SERVICE MANUAL for use as a guide and reference source, it would not probably help that much. The cap assembly is basically a felt pad assy that sets under the printhead assy, when its back in its Home Position, on the far right side of the printer. Its held in the correct position by either 2 or 4 tiny springs, that set directly under the plastic wings or protrusions on either side of the holder that the felt pad is mounted in. If one or more springs fell off it could cause a simular problem, but they are very hard to successfully reinstall. If you find any of those springs off and can locate them, then you might want to look at the info that I replied to another person, at and see if it might help...Good Luck! Denny Conway
by Denny Conway on Aug 21, 2003 at 11:10am Add comment
Hi Denny - You obviously know printers, And I have discovered the pitfalls you mentioned, and have disassembled it as far as removing the whole printer cartridge assembly. I was printing perfectly with new ink cartridges and hoped to see why it will now only print a ghost image. I can not see how the jam could mis-align anything-it is all very solid and well designed. I agree that printers are cheap and repairs expensive, but hoped for an easy fix. Thanks - Colin
by Colin on Aug 22, 2003 at 4:28am Add comment
Colin: Well you've went a lot farther then most people would have, so I will at least give you credit for trying. Its of course possible that you may have an actual HARDWARE PROBLEM, which usually involves electrical parts [printhead assembly or main board assembly]. Unfortunatly, there's no way for me to know what actually went wrong. As you went so far as to actually removed "the whole printer cartridge assembly", there's probably not a lot of hope in finding something simple or easy to repair. Generally I never remove the "Printhead Assembly" unless I'm actually installing a new one. The chances for damage happening, or even the Factory Settings getting thrown off are usually high. I wish I could give you more hope or advice, but I'm sorry that I really can't at this point...Again, Good Luck! Denny Conway...P.S. I wanted to let you know that I'm leaving on vacation for two weeks + , so I will not be able to reply to any other message that you happen to post.
by Denny Conway on Aug 22, 2003 at 11:21am Add comment
Thanks Denny,
I suspected as much. Could the actual ink apertures have become blocked because it was trying to print and the paper was jammed underneath? Possible?
Have a good holiday.
by Colin on Aug 22, 2003 at 7:14pm Add comment