saleem

asked Jul 23, 2003 at 10:48am
Hp HP LaserJet 5MP

HP LJ 5MP

A customer of mine has a LJ 5MP printer and he is facing a problem with it, when a printout is given to the printer from a system it starts normally and prints 1 page and then takes other sheet of paper and it gets jamed and all the lights ON and nothing happens, can anyone help me please
After the lights come on, push both buttons and give us the secondary light code.
by moe on Jul 23, 2003 at 3:08pm Add comment
Mr. moe when i did as you said i could find out that the Paper Jam LED glows, when i press both the buttons.

Can you please help me in repairing this printer?
by saleem on Jul 27, 2003 at 7:39am Add comment
That's what is called a "50 error". It means that the fuser assembly is not getting hot. You can either replace the assembly or repair it. There is information contained in a prior post that details the repair. Do a site search and you'll find it.
by moe on Jul 27, 2003 at 12:32pm Add comment