asked Jun 22, 2003 at 9:43pm
Epson Epson MJ Color

EPSON How to print in black when color ink is out?

I have a friend with a newer Epson printer. I don't know the model number but it is a lower end printer. Recently his printer stopped printing because the color cartridge ran out of ink. Since he doesn't care about printing in color, he changed the setting to "Black" printing mode but it seems the machine won't print in any mode if either cartridge is out of ink. He knows the black ink cartridge is good (because he just replaced it) and thinks it's a rip off to have to buy a new color cartridge when he just wants to print in black. Is there any way around this, to get the printer to print in black again without buying a new color cartridge?
Thanks in advance for any help!
I know, I'll never buy an epson again. I'll
probably put a website on my server and call
epson sucks. I bought an epson c82. I've had it
about 3 months. It says it is out of yellow ink.
I replaced it with a new epson ink cartridge,
still the same thing. I thought maybe it was a
bad cartidge. I bought another set of ink cartridges.
Still the same thing. I can't even print black. If
they can't figure a way around this issue, I'll
sure do my part to let people know what I think about
by john on Sep 17, 2003 at 7:18pm Add comment
I called Epson's corporate office 1-562-276-1311 and left my complaint with them about this issue. I urge everyone to call them and register their complaint.
by aamirghanchi on Jun 5, 2015 at 8:25pm Add comment

Yup. Epson can suck my fat hairy toes. Spent a S#!$ load on a new black ink cartridge for it to still not work.

by F is not for fun Epson on Jun 7, 2016 at 12:07am Add comment
Same here!!! What is wrong with Epson???!!! - LaLa HaHa
I've had the same problem as Rod's friend. Just to be clear, are you saying that there is no way to print a document using the black ink cartridge ONLY? In order to print something black you have to mix color in with it??

I've set all of my options to print in black & white, yet my color cartridge ran out before my black one did!! Now I can't print anything! Is there anyway around this? I for one cannot afford to piss away money on printer cartridges every month or so.
by unknown on Jun 27, 2003 at 11:55am Add comment
No it want work it has to have all cartridges in order for it to work I know it sucks but that just they way it is I wish it only used the black ink I my self don't understand why it uses the colors when all is set to just black print Epson needs to fix this problem . But no you can't use just black you must replace what has ran out before it will work again ... - Epson user

I just bought my first black refill for my Photo 820 then I came here to find out why my printer still won't print. IT'S A 70 DOLLAR PRINTER AND A 50 DOLLAR REFILL. I'll never buy an Epson product again let alone an ink jet printer (NOBODY PRINTS IN COLOR). It's a friggin ink racket. I'm going back to laserjets.
by unknown on Sep 13, 2003 at 3:07pm Add comment
You bought a color photo printer. So many complaints here. This printer is designed for color printing and should not be used as a regular printer. Keep the Epsom and use sparingly. Get a workhorse printer like ho, just for printing daily docs. Keep Epsom for scanning, faxing , etc. use sparingly and you won't have to replace product so often.❣ - lashepard
I bought this printer because I had a Cannon in the past with individual color ink cartridges. My grandchildren put part of an orange in it and ruined it.(Children do a lot of weird things) Why buy one that has one refill with all the colors in one cartridge. I am royally ticked off about this issue. I can afford the ink but will just go out and find a different printer and give this one to goodwill. You can bet the next one I get will not be Epson! What happened to recycling to help the earth? They used to tar and feather people....better than a firing squad. Epson get your head out of your rear end!
by unknown on Dec 28, 2013 at 7:05am Add comment
Yep - I'm joining the "send Epson printers to Hell" party!
There is no valid reason for a printer to be designed in such a way that I need to replace my Cyan cartridge just to print in black. It's a scam to force people into repeatedly putting $60 ink cartridges into $50 printers. Pure scam.
Don't bother with an explanation - I'm dropping the printer (along with the brand new black ink) off at Salvation Army tomorrow morning and if I can't find a replacement that will allow printing with just black then I will be going without a printer. After all, with "genuine" Epson ink cartridges that I use maybe once every 3 or 4 months at most I am already out of 1 colour. What was there, like a single bloody drop of ink in them for the money I paid?
Scam - pure and simple. I'm all done with it.
by unknown on May 23, 2015 at 6:29pm Add comment
This just happened to me, too. I was able to replace b/w only the first time or two. Now I find it's DESIGNED so we have to buy color cartridges that we don't use or want. Sounds like I'll have to go back to laserjets. Altho the library here lets us print up to 70 sheets free a week.!! - ragslick
This is one of the biggest jokes in the wide world of capitalism's jokes on consumers. I have THREE out of FOUR of my cartridges full, with just CYAN down to 0. It is highly amusing to me that when the BLACK cartridge is DOWN the printer miraculously finds a way to print in BLACK by combining COLORS. But when I just want to print in BLACK with a BLACK cartridge, suddenly the printer ain't so clever no more. SCAM.
by unknown on Jun 22, 2015 at 1:41pm Add comment

Rod and Kristen sounds like the same person and in cahoots with them crooks over at epson corporation. Everyone should just stick with laserjets anyway. You donthave to worry about corporate crooks and thieves ripping off the working class. Epson corp...your all piece of shit and can kiss my ass if you thing imma pay for your trips to cancun on $50 a pop for ink cartridges every fucken two or three weeks for cheap ass printer I only paid $70 bucks for.

by epsonyourapieceofshit on Aug 19, 2015 at 5:04pm Add comment

you got me fucked up and I threw your punk ass printer in the garbage where it belongs

by epsonyourapieceofshit on Aug 19, 2015 at 5:06pm Add comment

I am now a part of the F Epson club. Same issue with the Cyan and Black. Never again. I knew my parents hadn't done their research when they bought this for me as a Christmas gift. Stupid piece of shit.

by epsonsucksass on Nov 21, 2015 at 11:27pm Add comment

My Epson printer is doing the same thing. I changed the printer settings to print in black ink only and it won't let me do anything without replacing the blue. My red and yellow are full. It's pretty much bullshit.... thanks a lot Epson... Useless P.O.S.

by crystal24 on Jan 19, 2016 at 3:36am Add comment

I'm with you guys fuck epson

by epsonblows on Jan 20, 2016 at 5:33pm Add comment

So they disabled black ink printing. I am not giving them extortion money. I'll buy the cheapest knock-off set of color cartridges. I don't care if the nozzles clog or implode. I just want to print black&white.

by Daniel on Feb 8, 2016 at 8:55pm Add comment
Sorry Daniel but many of the companies put a chip in their ink cartridge that won't even allow the cheaper inks now. Another scam. - carolo512

I joined the club of F Epson. I never ever print foto's but every couple of months my PhotoBlack (cartridge PBK) runs out (why?).

Mind you, this is not the regular black (BK Cartridge). It's runnig out also much faster then on my previous HP. But, at least I'm using that toner.

And the same as with the color cardridges, no printing allowed. :-S

I accepted the outdated and totaly not user friendly software but this is really irritating. Do not buy Epson !

by F EPSON on Apr 2, 2016 at 12:25pm Add comment

epson is terrible for forcing you to buy color inkto print in black. I will never buy or support epson again

by Epson sucks on Apr 26, 2016 at 10:12am Add comment

Damn you Epson!! Black ink is full, need to print out an Insurance card to keep in my car and your stupid printer will not let me do it. I MUST replace the red & blue cartridges in order to print a normal black and white page...what kind of BS is this? If I get pulled over by the cops and tell them your sorry excuse for a printer wouldn't let me print the damn card, they are not going to care and I end up with a ticket. You lost me as a customer for good. I will also tell my family, friends and anybody else who listens not to buy your products either.

by EpsonBlows1 on Apr 28, 2016 at 5:43pm Add comment
I wish I would've found this site and comments BEFORE I purchased my printer!! Here I thought I was doing something wrong because my printer WILL NOT just let me print in black. I have printed 3, yes 3 4x6 photos and my photo black ink has already had to be placed.....why?!?! Now I know this company is a rip off an I'm furious. We have a fairly large family of 6. I am back in school and have a middle schooler and 2 in elementary who are all starting to do reports and other work for school and I've had to replace various colors 7 times already, this is ridiculous!!! I'm calling the complaint hotline and giving them a piece of my mind. We don't have the money to go out 3 times a month to replace color cartridges that we aren't even using!!!!! Thanks a lot Epson. - Kleigh81

Epson had best release a patch for my wf--4640. I rarely print color but somehow cyan is out and I can't print invoices. I sell a 100 printers a month . Guess which brand misses out on sales from now on. I am not selling a product I have no faith in. I was talked into trying this one instead of a laser . I've had trouble ever since. Business quality. I don't think so !

by mexhiebot on May 7, 2016 at 1:12am Add comment
Same with me. I hate my Epson WF-2540. If you don't use it everyday, the ink dries up and you have to go through all the head cleaning and messing around again. I waste more ink doing "test" pages than actually printing. It's quiet and fast but that's all I can say about it. Right now the M color is out so I'm unable to print anything altho I have 3 other cartridges almost full. My daughter just picked up a printer at a yard sale for $5 and it's better than this Epson I have. - carolo512

EPSON printers are a fucking scam. Rat bastards wont let me print my "BLACK" document because I ran out of "BLUE" ink. Their stupid print dialog doesn't even let you close the program. you have to use task manager to force quit(mean while "BUY INK" button just sits in your face. All they are trying to do is force you to buy more of their ink. It's all a scam. I rarely write customer complaints but shit like this really pisses me off. Trying to FORCE me to do something. FUCK YOU EPSON.

by dreko90 on Jun 18, 2016 at 4:45pm Add comment

Just put my Epson printer in the rubbish bin where it belongs, what a scam. Have also lodged a complaint with "Fair Trading".

by epson's scam on Jun 29, 2016 at 9:03pm Add comment

Wow, I've been soon disappointed with my Epson XP-400 and pretty much unable to use it since I first bought it. It was on sale, but there are no savings here. I have wasted money on more ink only to still not have print capability. The only thing worth buying this product is reading the reviews! I am a AD full-time military member and a full time student. I have NO freaking time to waste, but the amount of time I have wasted trying to get this product to work correctly has been enormous!!! In the trash it goes so that I do not put anyone else through this headache!

by Braz on Jul 4, 2016 at 12:59pm Add comment

same crap happening to me,I thought I bought a good printer @$%^@^%$^ I bought crap I hate that , I cannot stand that so bad why are things engineered like this EPSON is CRA{

by epsonloser on Jul 18, 2016 at 6:50pm Add comment

buy a new printer when you can cos Epson r robbing bastards have pay £50 quid for ink when u only need black,

by Andyheat on Jul 28, 2016 at 11:33am Add comment

I agree with everyone here, 100%. I have never in my life owned, or even used a printer, that would not print in black and white (without the color cartridges being affected). That's not even what upsets me the most. It's the fact that the black, red, and yellow cartridges are full. As with a lot of others here, the Cyan is the only one that is out. I almost always print in black and white. CYAN does not need to be used with the black ink. It's a complete joke. Good job, Epson, for fooling people into buying your garbage products. And you can save that whole "if you don't use your printer, your ink dries up", blah blah blah excuses. I was using it very frequently (like I stated, mostly in black ink), and once again, Cyan is the only one that is "empty". I know it isn't dry. I took it out and gently pressed the head against a piece of paper, and sure enough, there's a nice, wet, blob of blue. I normally don't test cartridges in that way, I just wanted to see if it was actually dry/empty. This has happened several times before, as well. Just the Cyan. It's always the Cyan. In between the documents I have to print, I do (or used to) print photos on the 4x6 photo paper. Granted, the photos looked really nice for the most part, one or two thrown in should not drain the color cartridges, especially not just that one specifically. I never write reviews, complaints, or otherwise, but I'm beyond pissed off with this product. I, like many others, would love your printers (or printer combos), if you didn't force people to buy ink that is; 1) Not necessary and 2) Shouldn't be empty or dry in the first place. My Mom bought this printer combo a couple years ago. I wish I would have known that the problem with the ink that happened shortly after she got it, was going to be an endless waste of money. You suck, Epson. Maybe you should have tried to produce quality products, without ripping everyone off, to keep/expand your customer base. Word of mouth.. I will definitely let everyone I know to stay clear of Epson products.

** I'm aware this is not Epson's site. Also, that it's an old thread. I just needed to rant, since others here understand my frustration.**

by AllHailTheDarkness on Jul 30, 2016 at 7:43pm Add comment

Please do not donate this crap to Salvation Army etc. as the poor purchaser is probably less able to afford the fraud than we. Instead I intend to post hurling my Epson WF2540 into a dumpster from the third floor attic window on youtube. After that perhaps I will print up (on my new laser printer) some permanent stick labels that say "check reviews before you buy." I believe Epson is involved in conscious consumer fraud here so even if the label said "not a real printer:ink fraud generator" they couldn't possibly prosecute because it is true.They owe us all a complete refund on product purchase and ink purchases.

by bluberrypie on Aug 11, 2016 at 9:19am Add comment

I have read a number of complaints about various models of Epson printers and the one problem they seem to have in common is being unable to print a black and white document if one of the colours is empty. This is so unjust.

If you continue to read on, you will see most have this problem but one thing you might not have noticed is the fact the empty colour is nearly always CYAN (blue)! Is this a Epson conspiracy to make this happen or is blue used more frequently as a mixing colour?

I am particularly angry at the moment as I have a number of issues on PayPal (involving my Bank Account and Debit Card linked to PayPal and an insufficient number of refunds to my account) and I desperately needed to print the Activity details out for my bank's benefit so they can investigate the matter further. But thanks to Epson and their stupid technological ideas where you can't print a colour even if you have a full cartridge, I cannot print a very important number of documents!

I do not have a complaint over the cost of the cartridges (I buy economical versions on eBay) and even the cost of their machines are competitive but having to order ink more than regularly is quite honestly a REAL PAIN IN THE ARSE!!!




by PCofTQY on Aug 13, 2016 at 12:39pm Add comment

I have a job opportunity and I have forms I need to print off to fill.....One colour is down to zero, just bought a black cartridge and this piece of shit won't work!!!! This is a scam!!! WHY THE FUCK CANT I PRINT IN BLACK? FUCK YOU EPSON

by maverickmarc on Aug 19, 2016 at 12:56pm Add comment

last Epson printer I will buy. it pisses me off when these corporate, money sucking, sons of bitches just take your money and fuck you over. I don't give a shit if my colored ink is empty. the damn thing should still print black especially when I have selected black print. I'm sure there are ways for people to bypass this, but I can just see these geek squad pieces of shit programming theses POS printers to not work when an ink cartridge runs out. you guys are toooooooooo fuckin smart. fuck you EPSON

by pissed off on Aug 23, 2016 at 3:40pm Add comment

I have a question. I refilled my color cartridges but when do I need to refill reg black cartridge?

by lashepard on Aug 26, 2016 at 7:32am Add comment

Fuck you Epson. My friend sent me her resume for a job interview I got her tomorrow hoping I'd be able to print this out no problem. But nope. Piece of garbage. No Cyan? Might as well have no BK, Y, or M! Epson is a piece of crap. Ive been up for a good damn while 'cleaning the heads' or 'checking the nozzles' in hopes that I can print regular old Black. I thought changing the font to a darker blue/red. or green might help but no. Might as well not be able to print a god damn thing. Oh wait might as well throw this price of crap away right in the trash or through the Epson Office building window. Right where it belongs. The ammount of money its takes them to replace that glass window would be all the money I ever had to spend on their god damn ink when my "Cyan" is too low. They can suck my balls.

America, Inc.Headquarters2580 River Oaks Parkway, San Jose, CA 95134,U.S.A.1(800) 228-3964
1(408) 922-0238

Oh, and Fuck you Epson

by FuckYouEpson on Aug 27, 2016 at 4:22am Add comment

i have a workforce615 and this happens to me too all the time. I dont understand why i cant use black to print a text document when my cyan is out? I print invoices for my husband, school reports for my kids, and mailing labels. I also print color photos and the quality is really great, but honestly its not worth the beautiful color pics if i cant print a text document. I will replace it with anything but an Epso

by drdannelly on Sep 1, 2016 at 7:12am Add comment

WOW!! Just got off phone with EPSON and they say that is the way it is designed BUT they now offer a monchrome printer that will print in black. I do not think they will get many people to buy into that one either.

by unknown1 on Sep 1, 2016 at 4:11pm Add comment

Espson, you are going to get a brotha in trouble with the PO-PO'S. I cant print out my proof of insurance. You are RACIST because the black ink cartridges is not enough! Forget Black Lives Matter - BLACK INK MATERS!!

by Brotha on Sep 1, 2016 at 6:19pm Add comment

I,m having the same problem Slocey, just brought a Epson 2650 printers that takes four different inks and was only able to only print 11 pages before all the ink was done. Then I decided to buy a few black ink replacements but the printer will not print without the three color inks. Epson sucks ,just left the printer outside of my apartment complex for whoever wants it. Now heading to my local library to print out some school work. S.M.H

by brickb4 on Sep 5, 2016 at 10:12am Add comment

Haiku for Epson-san




by EpsonSucksMyFatDickLikeALittleBitch on Sep 12, 2016 at 1:42pm Add comment

I will never buy an Epson again. I tried to print a 63 page packet required by school and I had to replace the ink THREE TIMES. That's a ton of money. The fact that I can't print a black and white document I need for a dr's appointment tomorrow because I ran out of Cyan enrages me. I want to tell everyone meet never to buy an Epson. Kinks is literally half the cost. I'm not joking. I did the math. For real

by slocey on Jan 26, 2016 at 10:06pm Add comment
*kinkos - slocey

I wish Epson bankrupt as early as possible as well as any stores continue carrying it, since this product is designed in conspiracy and ignor comsumer's right!

by CharlieZ on Sep 16, 2016 at 1:03pm Add comment

Epson printer - never again!!!

by cynders on Sep 25, 2016 at 7:49pm Add comment

I have the same problem - I put in a brand new black cartridge into an Epson XP-410 printer, and after 4 pages I could no longer print anything because the BLUE ink ran out. But what is EVEN WORSE is that as these 4 pages were printing, I had the printer open and was watching the print heads - and even though it was an all text document (my resume), for EVERY line I watched as it printed blue first, and then black, over the blue ink. What is the point of this??? My document was set for BLACK ink. What purpose could there possibly be for printing blue first, and then black over it? The only possible reason I could think of is to make the blue ink run out even faster, and then force the printer to stop working becuase one ink cartridge is out. So this is ANOTHER LEVEL of the Epson SCAM!! I can't believe they actually design and program their printers like this. Unbelievable! Add me to the list of people here will NEVER BUY EPSON again. And I will warn others.

by blackandblue on Sep 26, 2016 at 4:06am Add comment

Is it possible to use all black carts to replace the color carts in order to enforce black ink only printing? The carts come in two sizes so they should fit but I don't know if this will work. Does anyone else know? Seems that if you use all black ink carts and use black-only settings in the application so that it would not use much from the color side, this would greatly extend the life of black-ink printing without having to replace the color side for a very long time. Anyone tried this? Please let me know if it works.

by ibrand on Oct 5, 2016 at 5:54am Add comment

Epson xp 520 used a little bit , then it starts

says the big black ink cartridge is out ... replaced

Print two pieces say other ink is out. What wait I did not use it enough for ink to be out .

So it has come to my conclusion that epson does not put full cartridges in the printer in the beginning when you buy it.

Sorry epson , was going to give this to my kid and buy another new model . Don't see that happening . You lost this customer. Thank you . Sincerely Mr RDG

by 1974rdg on Oct 11, 2016 at 11:51am Add comment

I know what you mean. This morning I was printing some stuff out for university, the color ran out so it gave me the option of just using black ink until that ran out too. I replaced the black cartridge as that is all I needed (it's just b/w documents) and all I can afford but it won't let me print out the last page. Ironically the page I need to print out the most is the declaration so I can start getting some kind of income.

by Lolly2016 on Oct 15, 2016 at 1:08pm Add comment

I literally just registered to say I have this very same issue. I want to print a black and white document yet because Cyan's missing I can't.. it makes no sense. I have ink packs of Cyan but none of those are suitable for this printer.

Very illogical and unnecessary.

by EpsonStickItUp on Nov 6, 2016 at 12:42pm Add comment

do not buy epson. The ink will break you.

by BC 56 on Nov 15, 2016 at 5:37pm Add comment

Hi all. I recently had this issue with my Epson printer. Magenta had run out and I couldn't print in Black only. SOLUTION: All you need to do is use the print system dialog (Ctrl + Shift + P). Then in preferences select Grayscale and then Print. It will now print your document in black only.

Hope that helps you all out.

by SAVIOUR on Nov 23, 2016 at 5:35pm Add comment

Epson must despise and think their consumers are idiots. I will not buy cyan cartridge to print B&W. In fact I will not buy anything with Epson name on it ever again.

by drewyoung on Dec 4, 2016 at 9:39am Add comment

I wanted to just print a black and white document. All colours are still full but black ink ran out. I replace the black cartridge and it prints out completely illegible grey and blue.

Fuck you epson. DO NOT BUY EPSON

by FUCK-EPSON on Dec 12, 2016 at 2:45pm Add comment

Epson is a disgusting company. Why isn't there an I hate epson facebook group?

The black ink dried up in my epson and I couldn't print black text. I did what epson said and used the automatic cleaning system on the printer. But it used up all the colour ink in the cleaning process, it has to inject ink out of cartriges to clean them but you can't just clean the black ink it cleans the blue, yellow and magenta heads as well. So now it won't print and I can't jsut run out and get 3 new colour cartridges especially when I just wantto print in black and white.

And not only that I spend a couple of days trying to diagnose the problem in the first place. A printer should be low tech in this day and age but here is this massive company and they can't even make a printer.

by Ianmichael11 on Dec 13, 2016 at 8:54am Add comment

Epson is a disgusting company. Why isn't there an I hate epson facebook group?

The black ink dried up in my epson and I couldn't print black text. I did what epson said and used the automatic cleaning system on the printer. But it used up all the colour ink in the cleaning process, it has to inject ink out of cartriges to clean them but you can't just clean the black ink it cleans the blue, yellow and magenta heads as well. So now it won't print and I can't jsut run out and get 3 new colour cartridges especially when I just wantto print in black and white.

And not only that I spend a couple of days trying to diagnose the problem in the first place. A printer should be low tech in this day and age but here is this massive company and they can't even make a printer.

by Ianmichael11 on Dec 13, 2016 at 10:03am Add comment

Buy an Epson ink cartridge chip re-setter and a cheap refill kit. Put a hole in the top of the ink cartridge and insert the replacement ink. Cover the hole with tape then reset the chip on the cartridge using the tool. If all works out you should be able to print pretty cheap

There are youtube videos on this and the reset tool is around $15.00


by WhatNowWhoHuh on Dec 23, 2016 at 10:29pm Add comment

I tried to print lesson plans using black ink on the Epson XP-810 but it told me the photo black ink was out as well as the regular black ink..I went to Office Depot and replaced the cartridges only to replace them and now this stupid printer is telling me to replace the C 273 (Blue Cartridge)...I don't need the blue ink at all...I really can't believe I wasted my money on this printer.

by WhoopThatTrick on Jan 3, 2017 at 12:24am Add comment

Epson wants me to spend how much on ink?, pure scam, do not buy epson products!!!!!!

by alaskawayne on Jan 15, 2017 at 1:16am Add comment

Fuck Epson. All i want to do is photocopy black and white documents but because my cyan is at 0 it wont let me print. My black ink is full, both my magenta and yellow are at halfway and only my cyan is at 0. The stupid piece of shit doesn't understand that I only need black. Next printer will defiantly not be an Epson, and most likely will be a laser printer.

by FuckEpsonPrinters on Jan 17, 2017 at 11:32pm Add comment

Yay! Another customer that hates this company! Why do these rich slums have to be such pieces of S&^%!!! And yep its cyan and i didnt even use it between it being half full and now empty. I wonder if there is some sort of timer in the chip on it and once the time runs out or it goes thru enough prints, even without being used, it just goes to saying its empty! If they just made them refillable in the first place. It would cost under 20 to have a pint of the stuff! Ink is very cheep to make!!!

by kodiparson on Jan 31, 2017 at 4:21am Add comment

What about when you don't use your printer for two years, the ink does not dry up. I gave mine away and the person never used it and just gave it back to me a few days ago. So my question is, how do you do a reset the printer to make it think you put a new cartridge in it or to confuse the printer? Because i have the same problem.

by kodiparson on Jan 31, 2017 at 4:42am Add comment

It is a ink scam. What is the point of having individual cartridges if you can't print without one of the colors. I am low or out of the colors and have a full black cartridge (and only want to print black) but it won't let me due to the low color ink (which shouldn't be low or out as I hardly ever print with color). They have no common sense? Am I missing something? Dumbest thing I ever heard. No matter what setting you use, it sucks the ink badly... Very disappointed. Will never buy again. By the way, this is my second Epson printer as the other one took a crap (thought it was a fluke) but the ink cartridges are not interchangeable either so I am stuck with a bunch of unopened ink from the other one that I'm just out all of that money... Because of course you can't find the same model as before. Both printers were Epson Workforce All in one. Wasn't even used very much. Either one.... Never Again....

by CJ Insupired on Feb 10, 2017 at 11:18am Add comment

we bought an epson workhorse same issues our program set to print in black first it runs out of Blue then magenta then cyan and we use the double black ink cartridge. never ever had this problem with Lexmark! Epson your products suck!

by Goodgammy on Feb 12, 2017 at 8:11am Add comment

I am out of magenta ink yet every other color is full. Have to order magenta ink so I can print. Never buy epson printer because that's the most ridiculous thing I've had in a printer.

by Mollydod on Feb 22, 2017 at 12:30pm Add comment

i regretted buying epson printer ,i have the same problem ,all the other 3 cartridges are full because cyan is run out ,it will not print,i have no idea how the other colours continuesly used by the printer and run out although i use the black and white.Epson XP 202 useless.

by Sisi on Mar 21, 2017 at 11:00am Add comment

Well that answers my question! thanks guys. I thought maybe I was doing something wrong. Turns out what I did wrong was to buy the damn thing! Have any of you found a printer that DOES let you print in black and white even when other colors are empty?

by tallshipsailor on Apr 8, 2017 at 4:05pm Add comment

I bought an XP-820 Expression Premium to replace an old, but reliable, Lexmark LaserJet at home, because I wanted something smaller and more compact in my home office. Similar to others here, I need to print important documents urgently, and can not print in black and white, because Cyan is empty!? WTF Epson? First Epson I've ever owned, and last Epson I'll ever own. What a ridiculous product. Not that it particularly matters, but I'm the Founder and Chairman of a publicly listed company with 250 employees and a $400m market cap. I'm also a director of numerous other private venture-backed companies - with an aggregate value of around $1b. First item on the agenda for my Board meetings tomorrow (for which I am unable to print the Board papers) will be ensuring none of my companies ever buy an Epson product again. EVER.

by EpsonSucks on Apr 18, 2017 at 5:14am Add comment

I just spent over an hour with an idiot Epson tech person in India, he kept repeating what I was saying to suggest he could not understand me [I'm easy to understand, I used to be a radio announcer] and he never would answer my question about how to print in black without replacing the blue cart. YOU CAN'T. Seems the black isn't really black ink, and it requires the blue ink to actually make it black. Now here is the idiocy of it all: The black ink cart is twice the size of the other 3 cartridges. But because it needs the blue ink to produce a "true" black ink, the printer goes thru 2 blue ink carts for every larger black cart. AND YOU CAN'T JUST BUY A BLUE CART at most local suppliers. So I have multiple red & yellow carts, all brand new.

At least it still will work when the cart is replaced, unlike the Horrid HP printer I once had [was replaced 3 times under warranty, the 3rd one lasted only 4 months before dying, but HP said all 3 of them used up the 12 month warranty time frame!]

Moral of the store: Don't buy ANYTHING FROM HP, and don't buy an Epson printer. Perhaps Jeff Rossen from NBC "Ripoff Report" should do a story on it!

by Docinmd on Apr 24, 2017 at 7:15pm Add comment

Same issue with Epson WF2540. I rarely print color, and I can't think of a time when I absolutely had to. All of my colors are full but Cyan is empty. Going to buy a Cyan (generic ink- inkfarm for $6.00). If that doesn't work, this Epson piece of *&%%%! is going to the curb. Maybe the garbage man can fix it. Then I'm going to buy an HP laser printer and print in black and white for the rest of my life!

by PeterD on Apr 25, 2017 at 3:01pm Add comment

f u Epson. Thanks for the aggravation.

by F - EPSON on May 2, 2017 at 3:33pm Add comment

The first printer i ever bought was an EPSUCK back in the day, I HATED IT bc it didnt have a straight paper feed always jammed & shook and itas noisy as crap. I SWORE ID NEVER BUY ANOTHER and i havent. ONLY HP!!! My HP ran out of ink the same time a friends step mother passed away. Among the MANY items she'd recently bought was a BRAND NEW NEVER OPENED EPSUCK XP-430. My friend gave it to me. ITS ALREADY OUT OF CYAN and WONT PRINT BLACK. THIS JUST SHOWS THAT IN THE LAST 15 YEARS NOTHINGS CHANGED EPSON... STILL SUCKS !*!*!*!*!*!*!*!*! SCAMMING PPL OUT OF $$ RIPOFF ARTISTS. I BELIEVE THERE WAS A CLASS ACTION LAWSUIT OVER THIS VERY THING. PRINTERS WARNING USERS THAT THEY'RE OUT OF INK (TONER CARTRIDGES) WHEN THEYRE REALLY STILL 1/2 WAY FULL TO GET PEOPLE TO SPEND MONEY SOONER THAN THEY HAVE TO.

@*@*@*@*@ HEY GUYS .... ON LASER PRINTERS (not sure if all) THERE IS A LITTLE WINDOW ON THE SIDE OF THE TONER CART THAT YOU CAN PLACE A PIECE OF ELEC TAP OVER AND IT PREVENTS THE SENSOR FROM READING THE INK LEVEL. which means you can use all the ink til its bone dry w/o any of this bullshit. i know i know who has a laser printer? i do. tho it belongs to my employer. i still do the tape thing!!

Im making you a promise EPSON. I promise NEVER to buy your products again. How bou dah? Liz

by Liz is already taken on May 2, 2017 at 6:52pm Add comment

I have a wf 2540 that has sucked up so much ink, I am sick of replacing the cartridges, the last time I replaced all the cartridges and just printed about 10 copies within a month and it ran out of ink, so I went back to Staples where I buy the ink and they said if you don't use it everyday the ink dries out.

by no-good on Jun 5, 2017 at 8:53pm Add comment

Never before in my life have I had a problem with a printer being unable to print in black or grayscale or monochrome, (call it what you like!), when a colour cartridge runs out of ink. Epsom just want to sell individual cartridges at £9.99 (UK) and make massive profits. Unfortunately for them, the people who have been caught in this devious trap will not be purchasing another Epsom product. In the long term Epsom will lose a share of the market to more respectful and trustworthy manufacturers.

Why are the brain dead employees of Epsom, who have developed this cheating way of manufacturing their printer, not been held to account? Maybe it stems from top management all the way down. Just a horrible Company!!!

by Epsomcrapproduct on Jul 8, 2017 at 6:30am Add comment

FU Epson. It's my printer and if I want to print in black when Cyan has run out, that's my effing choice, not Epson's. Never again. It's going on ebay and I'm going back to HP. Bastards.

by bobw777 on Jul 30, 2017 at 2:39am Add comment

This is terrible, i need to print out a document for work that my boss needs now and this Epson printer sucks. Could not print in black and white because im out of cyan, really. I will never buy Epson anything! Rip off !!

by rgtech12 on Jul 31, 2017 at 5:45pm Add comment

I bought an Epson XP 820 printer, and after a short time, realized, like everyone here, that I got scammed. I only print in black, and after just a few prints, I start getting a warning that ink is low in all cartridges. A display shows all the color ones are just about empty. They are really still full. Then of course the printer will no longer print in black. The first time, out of desperation, I put all new colors back in, just so I could use the damn black printer. When that became low, I replaced the black, and I swear, shortly after, the bastard started with the low color ink warning again. I am throwing this money robbing piece of shit away, and buying a black only laser printer. The HP ones in my library work beautiful. This was an absolute scam by EPSON. Am so pissed.

by JLA EAST on Sep 29, 2017 at 2:31pm Add comment

For all those out there trying to figure out how to print only B&W when one of your color cartridges is spent, please know that you CANNOT, at least not with Epson printers. It's a technical issue and the user cannot go around it. I contacted Epson's customer support and after some frustration and the same inane canned replies they usually send out, someone was honest enough to tell me so:

"In response to your inquiry, to keep the print head clear and ready to print, the printer uses a small amount of ink from all the cartridges whenever it prints. Even if you select Black/Grayscale, some color ink is still being used. Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when users are printing black text only, a small amount of color ink is used to keep the print head charged. The print head needs to be kept charged to prevent air bubbles from entering. Air bubbles can damage the print head. Therefore, once one of the cartridges is expended, the printer signals you to replace the cartridge in order for printing to continue."

So, there you go.

As a printer manufacturer (RICOH rep) once told me, in full honesty and bluntly, (and he said this applies to all printer manufacturers, printers and ink,) "We could offer users the printers for free if they committed to buy our ink; that's how we rip users off and profit in this business."

Indeed! (And he was speaking of all sorts of printers, including high-end ones (my company was plunking down $10,000+ for a large format printer!)

I was considering purchasing a Epson SureColor P5000 Designer Edition 17" Wide-Format Inkjet Printer... I doubt I will ever give Epson one more dime of my hard earned cash from now on --- but at least someone was honest enough to explain why the cartridges, all of them, must have some ink in them.

signed, a very, very unsatisfied Epson user.

PS. By the way, my company did buy that RICOH (laser jet) printer, and after a couple of years, problems started and they could NEVER fix it and get the color and printing back to what it used to be.

My suggestion: Printers such as the Epson WF-2540 cost under $90. A full set of 200XL original Epson cartridges costs $80+... Buy the cheapest ink you can find and when the printer gives up the ghost, replace it with another one. If you print a lot of stuff, you will end up spending thousands of dollars on original ink for a crappy printer with crappy technology that frustrates you to death!

Want to print only B&W docs? Get a laserjet.

Hope this helps someone.

Best to you all!

by printerHell on Oct 10, 2017 at 3:43am Add comment

Fuck these assholes. I had a friend tell me epson was good and I bought one. He is no longer my friend. What a piece of shit

by EPSONSUX on Nov 5, 2017 at 1:04pm Add comment

YES! EPSON SUCKS. I am throwing out a practically new printer because every few weeks I can't print due to notifications of buying colored ink. I don't even use color ink! And yet the cartridges are supposedly empty. EPSON SUCKS! DO NOT BUY EPSON PRINTERS

by Bozo on Feb 5, 2018 at 6:04pm Add comment

The actual reason is because Epson likes money, and they like it a lot. With every black and white print, they mix in some color from ur color cartridges so that ur cartridges run out faster. If there is no ink left in the color cartridges, then they can't mix in color with ur black and white prints which means less money for Epson. And of course because Epson doesn't care about it's customers at all, they do this, and make it so that there is nothing any of us can do about it.

by Techd391 on May 19, 2018 at 7:21am Add comment

I'm honestly so pissed right now. Screw Epson and their ways of marketing. I have a school project due in an hour and I CANNOT PRINT IT. It's all black and white but apparently to Epson logic i need Magenta ink for a blank and white paper. I am honestly so so so disappointed in Epson and I wish it can go bankrupt. Good thing I found a friend that can print for me but still, this is the last Epson product I will ever buy. It is so unreliable and I cannot even describe how much I was hyperventilating earlier. I can't even start to describe the ridiculous amounts of money the cartridge costs. $60 cartridges for a $40 printer. Enough said. And I cannot even PRINT IF ONE SINGLE COLOR is empty. What is the logic in this? There is none. Epson is just another crappy company that is probably going bankrupt and wants to fish money from consumers.

by mindyx on Jun 18, 2018 at 5:00am Add comment

I needed to print today, so; I go for the cheap fix first and get past being pissed off: so go to Office Max or Staples or wherever and get a cheap refill of yellow. Put it in; press Print. Set to print in black; leave it there.

by Sgt Fluffy on Aug 6, 2018 at 1:30pm Add comment

Worst move I ever made buying an Epson printer. I call it my seiko siko.

by farquarson on Aug 15, 2018 at 8:21am Add comment

I have an Epson XP-810. Really liked the printer until I started to realize that it runs out of ink pretty quickly and I had the same problem many of you had which is it won't let me print in black only if any of my colors are out. I've had it for a few years and just tolerated it. But now I am tired of tolerating the problem because it is inconvenient to need to print something in black when I have plenty of black ink and it won't let me since the yellow is out. So, this is terrible customer service. If your product is good, no trickery needs to be involved to keep a customer loyal.

by Iagree on Nov 14, 2018 at 9:52pm Add comment

I have two Epsons. One I love and one I hate. The one I hate is a WF-2530. It has tiny cartridges that run out quickly and print heads that clog up easily. If one color is out, it stops printing altogether. STUPID!!! Epson makes it seem as if you can still print in black and white when one of the colors is empty, but if you can, I haven't figured it out.

The Epson I love is an ECO-Tank. It is over a year old and the ink is only about half used up. And when I do refill, the ink is cheap and lasts forever. My only regret is that I didn't get the document feeder on the ECO-Tank. However, the ECO-Tank is not for everyone. If you have to move your printer be careful, as the ink may leak out if tilted.

by dbaeder on Feb 22, 2019 at 5:24pm Add comment

We live in a time of technology and artificial intelligence. I know that in the state of Colorado, they built a Lamborghini using a laser printer. It was transported using this resource https://junkcarsus.com/ from Colorado to Las Vegas in 2 days. I know that this resource is used to transport old cars. This is a good business.

by SteveRobinson on Oct 23, 2019 at 8:35am Add comment


by epsonepsonwhy on Jan 22, 2020 at 12:35pm Add comment
Rod: As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. An Epson Printer [Ink Jet Style] has to have two good ink cartridges in it to be able to print. If the red ink light is on solid, then the printer will not allow printing at all. Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
by Denny Conway on Jun 23, 2003 at 1:14pm Add comment
Can not find Epsons complaint department anywhere for good reason I guess. Would like to get them to bend over so I could put their printer where it belongs!!!!!!!!!!!! - loserepson
Can't figure out how to post in main arena. I filled color cartridges when do I fill black? - lashepard
My Epson printer just ran out of blue ink and is very low on the red and yellow ink but still has plenty of black in okay so I'm not able to print until I purchase more blue I know this but I'm not able to go out and buy it right now so my concern is if it just sits there for like two weeks with out being used will it mess it up or is it okay - Epson user
Being a dealer does not mean you can't answer direction questions. Yes or no, please. RE: WF 7620 Will the black ink carts work on the color side since they come in the same size? If filled with black ink, the machine should still charge those bays but use black only printing, right? Yes? - ibrand
Kristina: First thing is that I'm sorry that I could not reply until now. I was off work from 6/26 until 7/2, while I moved my parents approximatly 300 miles, to live with my wife and I. There was of course, a lot of work that came in while I was gone, so I had to catch up on customers printers and equipment, before I could once again help out. I only help on the "printer repair site" when I have the free time. As I work for a company, my job has to come first...You don't have to use your color cartridge, but your printer has to have a good color cartridge installed to be able to even print in black. Once the solid red color light/LED comes on, it locks out the printers operation, until the cartridge has been replaced. There is no way around the solid ink light, to be able to just print in the remaining black ink, that I know of...AGAIN: Even if you reset the color cartridge to fool the printer, you would just be causing more problems in the near future. If you were to reset the old color cartridge, the printer would assume you put in a new cartridge and reset the internal ink counter. The printer would not know when the color ran out completely, thinking it still had lots of ink left. Air would get into the printhead nozzles, causing them to dry out and clog. Its possible that you could not successfully get those color nozzles to reopen again. You cannot just turn off the color ink system, to be able to only use the black. Remember that everytime you do a printing job or perform a printhead cleaning cycle, ink is being used up. If the ink in the color nozzle just set there all the time, while you were just printing in black, the ink inside the printhead nozzles would eventually go bad, then dry out and clog...Denny Conway
by Denny Conway on Jul 2, 2003 at 5:36pm Add comment
John: If your printer is only three months old, it is still under warranty and Epson will send you a replacement printer. Just call the "Epson Customer Relations Department" at 1-562-276-1311 and they will create a warranty claim for you and a WHOLE UNIT EXCHANGE will take place. They will send you a replacement printer, along with a return shipping label, to send back the defective printer...Good Luck! Denny Conway
by Denny Conway on Sep 22, 2003 at 4:32pm Add comment
You don't get it! He doesn't want another one. The first one was already hard enough to flush down the toilet. - F is not for fun Epson
Get ink at www.inkjets.com.. you get 3 color and 3 [email protected] ink refils for $40 or less! Don't go with OEM carts which price gouge like there is no tomorrow.
by jim on Nov 28, 2003 at 12:09pm Add comment
You may find better deals at:

by jim on Nov 28, 2003 at 12:10pm Add comment
Have you tried the SSC Service Utility
for Epson Stylus Printers?
by unknown on Nov 30, 2003 at 2:16am Add comment