joni

asked Jun 9, 2003 at 1:00pm
Epson Epson Stylus Color 600

Stylus color 600

Hi !
I have very big problem with Epson Stylus Color 600. My printer doesn't print anything. Well , when I turn my printer on ,it does a cleaning and eject one paper. The LED display ALWAYS showed
the paper in , but in fact paper is out .
Printer not doing Self test when press and hold
load/eject and power buttons with power off , while turning the power on . Printer doesn't a cleaning black and color when press the cleaning
button , and power indicator are blinking always .
Is there any way how I can fix it ?
Can anyone heip me with it ?
Thanks for any help.

Joni: As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. There's of course no way for me to actually know whats wrong with your printer. It's possible that you may even have an actual HARDWARE PROBLEM [parts problem]. As I'm not quite sure whats going on: I WOULD RECOMMEND THAT YOU TRY RUNNING YOUR PRINTER AS A "STAND ALONE PRINTER", NOT CONNECTED TO A PC: Unhook the "printer cable" from the back of the printer. The power cord would still be plugged in to the wall. With paper loaded normally, turn the printer off for 10 seconds, or so. This is done to clear out any remaining DATA/INFORMATION that may still have been in the printers system, from when the PC was previously connected. Now reach over and turn the printer on as normal. The printer should come on and go to a normal READY CONDITION, with no ERROR LIGHTS on. If you get an ERROR LIGHT on, then you know you have a problem in your printer. If there are no ERROR LIGHTS on, then reach over and turn your printer off again. Now hold-in on the "Paper Button" [the button with the picture of a piece of paper next to it], while you reach over and turn your power button on, as you normally would. Continue holding in on the paper button for about 3 to 5 seconds, but release/let go of the power button as normal. The printer will start to initialize and then it will start to pull in a piece of paper [again in about 3 to 5 seconds]. As it does then release that paper button. The printer will print out an "Internal Epson Self-Test Copy". If everything is working correctly in the printers "PAPER FEED ASSEMBLY" and "CARRIAGE/CARTRIDGE ASSEMBLY", the self-test copy should be printed out and correctly fed thru the printer. The self-test copy will have some letters and numbers on it and a "Nozzle Test". If the nozzle test looks ok, then you don't need to do any "printhead cleaning cycles". If some of the nozzles are not open, then you will need to run the cleaning cycle or cycles, as normal...AS A GENERAL RULE: If the self-test page prints out correctly, then usually your printer is working normally. This does not mean your printer may not be dirty, or have another service related problem, or even bad cartridges. It just means the printer is basically working normally as far as the internal tests go...You could run this self-test several times [just be sure], but usually if it works once it will do the same again...IF YOUR PRINTER IS WORKING OK, THEN YOUR PROBLEM COULD POSSIBLY BE IN YOUR PC: bad drivers, bad printer cable, bad software, etc. I'm sorry, but I don't work on PC's, so I can't help you with those type problems. You may need to get help from a PC Tech if you determine your problem may be in your PC/System...Good Luck! Denny Conway.....P.S. Let me know how the self-test went and if you need further help, I will try...
by Denny Conway on Jun 9, 2003 at 6:03pm Add comment
I've gone through one cleaning kit and quite a bit of color and black ink trying to remove the old dried ink that is appearently still on the underside of the plate where the ink sprays out facing the paper. I have decided just to remove the head in the printer and carefully add more effort cleaning it that way. After running all three software utility operations three times over, it will clean up some, but not all the way. I have tried many different methods, but always end up with below average results. The results show printed characters coming out fuzzy around the edges with continuous banding. It does print a little better at 720dpi or 1440dpi, but with no prize. Can you advise me as to step-by-step instructions on how to remove the head, so that I can then make a more thorough cleaning, and then put it back together the right way. I can risk this last resort, and at this point, there's nothing more I can do for it. - Anonymous
Hi Denny !
I would like to thank you for your response .
The mistake was due to that color CARTRIDGE
was complete has nothing in , and him LIGHT
was on.
This has been corrected and printer working correctly .
Have a nice weekend !
by joni on Jun 11, 2003 at 11:11am Add comment
Once you remove the print head you will throw off the adjustments. There is a much better way than removing the print head. All you need to do is put some plain water on the cap assembly and slide the print head onto the cap assembly. This will the exact same thing as removing the print head and soaking it.
by Anonymous on Mar 25, 2010 at 11:12pm Add comment
I applied cleaning solution two consecutive nights on the cap assembly and allowed the print head to sit on it over night, and unfortunately it still didn't clear up the problem. A diagram of the anatomy of the print head and the surrounding area could give me better insite, and maybe help me to discover my own methods. I have browsed through many websites for this. Only skilled repair people know this, but this kind of knowledge and advise doesn't come free. The other option is to buy a new printer? Can someone offer some constructive challenges? Thank you. - Anonymous
The adivce was from a skilled printer repair tech. But you did not let it soak long enough. It can take a week or more in some cases. If you can be patient you should be able to clear the clog. It it is infact a clog.
by Anonymous on Mar 28, 2010 at 3:11pm Add comment
Thank you for a bit of your assurtivness. I will soak the head a week to start. Are we talking All-Porpose Cleaner soap and/or, cleanig formula the websites sell, or make one out from Windex, water, and 100proof Liquir? Can both head (Tri-color or Black) be done at the same time? When placing a few drops of the solution on the pads or Cap stands, I should be careful to not overflow them by saturating too much., right?
by Anonymous on Mar 29, 2010 at 7:53pm Add comment
Just plain old water is fine for the outside of the print head. You can use distilled water or Windex. If you use Windex only use on the outsode of the print head.

I put a pool of water on the cap assembly so once the print head connect with the cap assembly a little water spills out. So use several drops of water. Then just let it soak. Both color and black will be soaked at the same time.
by Anonymous on Mar 29, 2010 at 8:18pm Add comment