unknown

asked Jun 5, 2003 at 6:53pm
Hp HP LaserJet 4

accordian fold hp 4

I am getting an accordian fold when paper exits on my Hp laserjet 4. The video CD which you sent with repair kit, quit after it told how to remove cover, noticed scratch on CD. I was able to replace all parts except belt but the printer still does the same thing. Could you send replacement CD and also suggestion as to what else could be wrong. Don