Kolivempasked Oct 24, 2021 at 11:41am
How accurate are expedia company reviews?
Hello. After not being able to reach Expedia on the phone yesterday (no one available, then disconnecting) - and then reading a lot of terrible reviews about Expedia's services here https://expedia.pissedconsumer.com/customer-service.html . my friend and I were expecting the worst. We had a trip to Thailand booked through Expedia, a plane transfer in Beijing. But today the lovely Jessica answered the call, canceled trip # 1 and rebooked, taking the time to make sure we had the best route. Today my friend and I realized that we were really lucky with our new trip - a little more expensive than the previous one, but we leave in three days, so nothing surprising, and no longer than the initial one. The disappointment of other Expedia columnists sounds terrible: so here's my advice: ask Jessica!