asked Sep 29, 2021 at 9:58pm
Unknown Printer

Okkidata C331dn laser paper jams

Every print is a jam. When I open it up, and lift the paper off the belt there is a lot of toner on the belt and the paper seems to be sticking to the belt because of the toner on the belt. It is crumpled up on the feed end so that would make sense.

Why is there so much toner on the belt? It is suppose to be on the top of the paper, right?

The problem was indeed the belt. There was a spot across the back of the belt about 3 inches wide of something sticky. As the belt turned it would stick to the driving roller. I have no clue where that came from as I am the only one to ever work on this printer.

by ruggb on Oct 5, 2021 at 8:46am Add comment