druid22

asked Feb 10, 2021 at 3:47am
Xerox Xerox WorkCentre 6505DN

Papers are not picked up from the tray.

Hello,


I trying to repair a 6505DN, the only problem with it is that it cannot pickup the papers from the bottom tray.

https://ibb.co/ypWmtkt
https://ibb.co/fHCX83R


I try to move around that roller by hand (pictured) moves a bit sluggishly, not sure if that's the problem here. Taking apart this printer to have access to the feeder part at the bottom seems to be a major pain so I rather not taking it apart if I don't have to.


So when I try to print from the tray I get paperjam remove front cover but the paper is not even sucked in there its just sitting in the tray. I can see a bit of a black powder residue on the paper (dont know if this helps).

If I use the manual print feed slot in the front it works fine, but who want to use that really to feed in pages 1 by 1?


Any ideas how can I fix this myself?


Thanks!

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by RuthT on Feb 15, 2021 at 1:41pm Add comment