nonniesewardasked Jan 4, 2021 at 11:23am
PRINTS BLANK PAGES
Had not been plugged in for a year. Toner seems to be full. I shook it.
There is a small door in back at the bottom. Push the button at the bottom right. It will print a lined test page. Let us know if that is blank.
It was blank, with a line 2/3rd of the way down the page straight across, looks like a smudge
any other suggestions?
Could be lack of high voltage. The drum gets charged to attract toner and the paper gets charged to pull it off the drum. Do another test and stop the page while it is printing by pulling the door open. Pull the cartridge out and open the shutter and look at the drum. Is there an image on it?