Bramasked Nov 9, 2020 at 1:14pm
Unsure what to put here?
My printer model is MG7520 which is not on the pull down list of models.
I have cleaned printhead both internally (via system's cleaning process), have removed and manually cleaned the printhead, cleaned all chip readers on the full ink tanks I've tried to insert, and cleaned the chip reader pins. Upon cleaning them, I did notice that a couple of the pins appear to be bent forward. I tried to push them back to fully upright, but I'm not sure if I should add anymore pressure for fear of snapping it off. What other steps can I take, or should I just buy another printer?
I apologize. For some reason, I got a message stating my post could not be saved with the subject line "Support Code 1410: Ink Tank Cannot be Recognized" not sure why?