smiba

asked Jun 12, 2020 at 5:35am
Unknown Printer

Brother HL-L2360D paper jams or damage/wrinkles

Hi,

My Brother HL-L2360D damages papers, wrinkling them or even jamming in full.

We've always used this 90 grams paper and using a different pack doesn't resolve the issues.
The paper comes out wrinkled, see the following picture:

If we set the paper type in the printer to "Thick", the problems seem to go away or at least become less severe. This is probably also because it then moves through the printer slower.

Any idea what I can do to fix this? Already replaced the drumkit but that didn't resolve the issues.

Cheers

Picture showed up when posting but isn't there anymore..

Here is it again: https://imgur.com/a/GDOOQBq

by smiba on Jun 12, 2020 at 5:37am Add comment