gertie

asked May 11, 2020 at 6:44pm
Hp HP LaserJet P3015DN

P3015 13.05.00 feeds blank sheet prematurely, not solenoid

Hi. Anyone run into 13.05.00 jam in P3015 where about half of first sheet with print stops about 3/4 out of fuser, with another blank sheet about to enter the fuser?
This happens from both MP tray and tray 2. I replaced fuser, checked two registration sensors with manual test, and even checked MP tray solenoid to see if it was sticking. So what is firing that extra sheet too soon? Or causing that to happen?

What you describe are all the symptoms of a sticky solenoid. I have seen thousands of them. I very rarely saw mf feed solenoids stick. It doesn't sound symptomatic of a controller as the solenoids have different outputs. Tough one. I would try watching the rollers during the feed. That might give you some clue.

by moe on May 12, 2020 at 10:29am Add comment

Hey Moe it ended up being defective toner. Bizzaro!

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