asked Apr 9, 2020 at 7:13pm
Hp HP LaserJet 4100N

Tray 1 unidentified part

I have an HP LaserJet 4100N with a Tray 1 feed problem. I have successfully replaced the separation pad (HP part # RF5-3086-000CN-C, description "Separation pad for tray 1 pickup assembly"). However, there is a second 'pad,' located on an arm underneath the separation pad assembly, which has become dysfunctional because it has disintegrated. There is no HP identification number for this part and no description. I would like to get a replacement part (or a suggestion for a homemade fix) to maintain my ability to use tray 1.

by thehelpdeskguy on Apr 9, 2020 at 7:13pm Add comment

If you have the HP Service Manual, (HP Publication number C8049-90920, First edition, April 2001) and look on page 292, Figure 130 ("Tray 1 pickup assembly"), the separation pad - part # RF5-3086-000CN-C is identified as "7" in an hexagonal box in the upper left quadrant of that page. Immediately to the left, there is another, square box containing the mystery part. There appears to be a replaceable pad on this piece, but it has no apparent part number, and no description.

by thehelpdeskguy on Apr 9, 2020 at 7:14pm Add comment

Any assistance that anyone can provide would be greatly appreciated. Thank you in advance. I can upload an annotated diagram, if the forum will allow it - please let me know the procedure.By the way, members "wademm," "moe, " and "dmzcompute" - your skill sets are transcendent. I could not have kept my 4100 running without your terrific diagnostic and descriptive abilities. Thank you.

by thehelpdeskguy on Apr 9, 2020 at 7:16pm Add comment

Is that the pad with felt on top. I have never had to replace it. What exactly is happening in the feed process?

by moe on Apr 10, 2020 at 8:02pm Add comment

The piece you're looking for is usually only available by replacing the entire Tray 1 pickup assembly ...

by ofcourse on Apr 14, 2020 at 10:51am Add comment