dshart

asked Dec 26, 2019 at 11:46am
Brother Brother MFC 8510DN

Jam Inside

I regularly receive a "Jam Inside" error when printing the first page of a document (using the MP tray as paper source). When it happens it always seems to be the first print job of the day following the printer having been in sleep mode overnight. I thought it might be from poor qaulity paper, but have used three well-known brands with the same result. I've also tried using a printer cleaning kit which uses a fabric sheet that has a cleaning solution that runs through the machine's paper path, but that hasn't helped.