solsonsteeleasked Dec 6, 2019 at 12:58pm
full page black
We just changed the black printer cartridge but now it is printing the whole page black. The original print job is underneath but it looks like soot has been dumped on the page.
Pardon, not dumped on the page but printed onto the whole page.
Probably a bad cartridge. Try putting the old one back in.
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