solsonsteele

asked Dec 6, 2019 at 12:58pm
Unknown Printer

full page black

We just changed the black printer cartridge but now it is printing the whole page black. The original print job is underneath but it looks like soot has been dumped on the page.

Pardon, not dumped on the page but printed onto the whole page.

by solsonsteele on Dec 6, 2019 at 12:59pm Add comment

Probably a bad cartridge. Try putting the old one back in.

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by alisadunkerk on Jan 2, 2020 at 4:46am Add comment