asked Nov 28, 2019 at 4:01am
Hp HP LaserJet M4345

Error code 110/6005 (0X1775) on scan to folder

Following a recent Windows 10 update this printer will no longer scan more than 2 pages to a network folder. 1 or 2 pages is fine (always 189kb in size!) when scanning 3 pages or more the printer spits out the error sheet.

The folder always shows the file at 189kb but will not open informing the user it is corrupt.

Going to try a firmware upgrade first, just noticed its 2014 date. Will let you know.

by lftrev on Nov 28, 2019 at 4:16am Add comment

Thanks for your advert...…….not!

After performing a firmware upgrade this made no difference. It turns out that the user never switches off his pc, even after installing updates, so after a 25 minute reboot, it all works perfectly.

Top tip - never believe the user.

by lftrev on Dec 13, 2019 at 6:15am Add comment

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by AngelWKnight on Dec 20, 2019 at 3:22am Add comment

I have a pretty good algorithm for those kind of problems:

1. Reboot.

2. Update firmware.

3. Hard reset.

4. Googling "like my life depends on it".

5. If nothing helps, buy new one.
Last time a had problem with my <a href="https://vapehabitat.com/vape-pipe/">e pipe</a> that I overcome on the 3 stage of my algorithm with the hard reset. I always hope it will help. Because googling for 8 hours is not a best thing to do on a weekend.

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