lftrevasked Nov 28, 2019 at 4:01am
Error code 110/6005 (0X1775) on scan to folder
Following a recent Windows 10 update this printer will no longer scan more than 2 pages to a network folder. 1 or 2 pages is fine (always 189kb in size!) when scanning 3 pages or more the printer spits out the error sheet.
The folder always shows the file at 189kb but will not open informing the user it is corrupt.
Going to try a firmware upgrade first, just noticed its 2014 date. Will let you know.
Thanks for your advert...…….not!
After performing a firmware upgrade this made no difference. It turns out that the user never switches off his pc, even after installing updates, so after a 25 minute reboot, it all works perfectly.
Top tip - never believe the user.
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