meltechasked Nov 25, 2019 at 11:16am
Snap lid assembly - broden part for black ink cartridge - repair/replace
Just trying to find the right tool needed to open unit and replace assembly for the clips that snap over print cartridges.
Here's the service manual, jump to page 182 on removing the laser scanners. There's 4 in the mahcine one for each color. Magenta is the one giving you the error so replace that one. It's a bit involved to get to and the part number is RG5-6380 (png to ico free converter) You can find these on Ebay and other sites used for a good price so not worth trying to open to clean to see if that is why it failed as you'd have to partially reassemble to test, easier to buy another and replace it. They don't go bad that often that I seen so you should be good.