marta.escribensasked Sep 8, 2019 at 7:53am
Cartridges read that they are full of ink. Paper is loaded, ink is not clogged, I've ran 3 levels of clean printhead, done a couple of hard resets and still no ink goes onto the paper. Whether it is printing or making a copy, it scans the document, but the end result is a blank paper. Help!
I had a customer bring one in with the same problem. The Geek Squad had replaced the cartridges. They still had the sealing strips installed.