marta.escribens

asked Sep 8, 2019 at 7:53am
Hp HP OfficeJet 6600 E711

Ink+paper=blank copies

Cartridges read that they are full of ink. Paper is loaded, ink is not clogged, I've ran 3 levels of clean printhead, done a couple of hard resets and still no ink goes onto the paper. Whether it is printing or making a copy, it scans the document, but the end result is a blank paper. Help!

I had a customer bring one in with the same problem. The Geek Squad had replaced the cartridges. They still had the sealing strips installed.

by moe on Sep 8, 2019 at 11:12pm Add comment