etron98asked Aug 13, 2019 at 12:43pm
BIZHUB (C308 not 350) Not recalling program properly.
I have tried to set a program to scan as a file type of JPEG and scan size of landscape 5.5 x 8.5 but the program only recalls the desired DESTINATION, but none of the settings. I have tried setting the printers scan settings inside of "Application" in the bottom right corner while accessing the 'scan' tab, and then making the program to the requested destination, but whenever I save my changes and press RESET to attempt to recall the program, the default settings are used and not the ones I have set. The only thing that gets recalled by the printer is the requested destination.
I could set the default scan settings to JPEG and Landscape 5.5 x 8.5, but it is a work printer and multiple people use the PDF format with different size requirements and I'd rather not cause that level of confusion to the older co-workers here.
Is there any way I can get the program to work properly? Or does the printer not have the capibility to save scan settings in the program?
Nvm, Already figured it out!