kdier

asked Apr 10, 2019 at 10:47am
Canon Canon Pixma MG5120

PGBK not printing

Hello, I have a problem with the PGBK not printing, despite cleaning, the upper grid on the test page stays blanc. I performed all recommended actions but in vaine. I see a lot of people had this problem and that you could send a fix. Can you help me too?

Thanks a lot