dpaoli

asked Apr 7, 2019 at 12:46pm
Canon Canon Pixma MX850

6a00 error--access

Hi. I have an online description to fix the 6a00 error in my printer, but I can't access the area the way the online site seems to be able to. The black plastic casing inside the open printer covers the area too much for me to get access to it. Am I missing something--does that casing open up or is it removable?