knavis

asked Mar 14, 2019 at 8:28am
Hp HP OfficeJet Pro X451DN

Clear output area error

I continually get an error message to clear the output area so the door can open. But, the door is open, and the output area is clear. If i hold the door up just a little higher until the job begins to print, and then release it, it will print the entire job and close again like normal.