asked Feb 6, 2019 at 9:13am
Hp HP Photosmart C4680

scanner jammed

scanner is jammed

The most likely cause would be the plastic part that the drive belt goes through (located behind the printhead) broke. Check to see if it is loose.

by moe on Feb 6, 2019 at 4:58pm Add comment

how do I access this, actually, how do I get the scanner assy. off? I can see the scanner trying to move whenever I try to scan.

by tex34ford on Feb 6, 2019 at 7:42pm Add comment

How much does it move? There are no replacement parts. Dependibg how much it moves, you might be able to clean some thing.

by moe on Feb 6, 2019 at 10:02pm Add comment