tomdev

asked Feb 5, 2019 at 1:07am
Brother Brother MFC 230C

Does not print with full ink

I have new cartridges, ran print head cleaner, ran test page, page is blank. All other functions of the printer work. Just no ink transfered to paper.

I had that happen once. The "techs" at Best Buys installed the cartridges for the customer with the same result. Took a few seconds to determine that they forgot to remove the protective strips from the new cartridges.

by moe on Feb 6, 2019 at 4:54pm Add comment