bt97128asked Jan 29, 2019 at 10:12am
white streaks on image, color dots at top of page
Hi, I've been getting white streaks on my color copies and tried several things.
1- cleaned the glass lens with a soft cloth.
2 - swiped a clean cloth across the fuser bristles.
3- purchased a new drum but the problem remains.
The problem still remains. Suggestions?I scanned a sheet illustrating the problem so it someone supplies a email address I'll forward the image file ([email protected]). Thanks