asked Jan 15, 2019 at 2:11pm
Konicaminolta Konica-Minolta MagiColor 2530DL

Need follow-up help

Hi, I've been getting white streaks on my color copies and tried several things.

1- cleaned the glass lens with a soft cloth.

2 - swiped a clean cloth across the fuser bristles.

3- purchased a new drum but the problem remains.

The problem still remains. Suggestions?

I scanned a sheet illustrating the problem so it someone supplies a email address I'll forward the file ([email protected]