my2300dlasked Jan 13, 2019 at 8:06am
paper folds, image transfer unit
I have been getting double paper folds and so i took it apart and added tape to the solenoid piece. that did not fix my folds.
I then removed the transfer unikt looking for other jams or whatever I could find. Now the transfer unit will not go back in. There is a black pin that seems to be blocking it from sliding all the way in. the pin is on the back left side and appears to belong in a hole below the fan. the unit drops down and I cannot get it lined up to go in. This printer is probably 15 years old, but it worked great until a couple weeks ago. I just replaced the drum and all 4 of the toners so I hate to throw it away.