bt97128asked Dec 24, 2018 at 4:20pm
white vertical lines (streaks) on color copy
Hi, I've been getting white streaks on my color copies and tried several things.
1- cleaned the glass lens with a soft cloth.
2 - swiped a clean cloth across the fuser bristles.
The problem still remains. Suggestions?
Are the white streaks present on black and all other colors?
The most likely cause would be the drum unit. https://tonerprice.com/1710591001-drum-unit-black-tri-color.html?gclid=Cj0KCQiA6ozhBRC8ARIsAIh_VC2Sof6AXaZPUxJMwaIwmNd5Ch-ejX4tMs9pqNoVMg9fNEX1-rvX3M0aAp0AEALw_wcB
Thanks Moe, I'll give a shot.
Well after spending $80. on a new drum there is no resolution to the problem. If you reply to my email address or give me yours, I can attach a scan of the color copy illustrating the problem. I can't do that on this site. [email protected]