nhozrasked Sep 1, 2018 at 9:37am
J562DW - Please DL ROM appears on the LCD displayed
DCP-J562DW, cant do anything only press some numbers.
Please DL ROM appears on the LCD displayed
1. Unplug your machine from the power outlet for 15-seconds.
2. Press the 5 key and wiggle it in all directions.
3. Release the 5 key.
4. Reconnect your machine to the power outlet and power the machine on.
- If the machine's display has the date and time, your issue has been resolved.
- If the black bars or error messages return, Contact printer support number 1-888-224-4280