joywilliford

asked Aug 2, 2018 at 5:59pm
Lexmark Lexmark OfficeEdge Pro 4000

close printer cover error

I get an error stating the printer cover needs to be closed but it isn't open.

1 : The machine is out of paper or paper is not properly loaded in the paper tray.

Do one of the following:

  • Refill the paper in the paper tray and press Black (Mono) Start or Color (Colour) Start or Start.
  • Remove the paper and load it again. Then press Black (Mono) Start or Color (Colour) Start or Start.
  • If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller.

2 : The paper tray indicated on the LCD is not installed properly.

  • Re-install the paper tray that is indicated on the LCD.
  • 3 : The paper you are using may not meet our specifications.
  • Check that you use the paper that meets our specifications.
by jessicamichael on Aug 25, 2018 at 1:39am Add comment