needhelp3650

asked Jul 23, 2018 at 11:51am
Hp HP DeskJet 3650

Paper jam 3650 won't reset

I inadvertently stopped printing in middle of document now the cartridge is stuck in that area and won't print so far I have cleaned the rollers and moved the carriage to the right and left and back to right yet when I turn it on has same error message please help


Sounds like you probably ripped the paper removing it and a piece is holding down the sensor arm. You can cut a file folder and push it in and that usually dislodges any unseen bits.

by moe on Jul 23, 2018 at 6:19pm Add comment