needhelp3650asked Jul 23, 2018 at 11:51am
Paper jam 3650 won't reset
I inadvertently stopped printing in middle of document now the cartridge is stuck in that area and won't print so far I have cleaned the rollers and moved the carriage to the right and left and back to right yet when I turn it on has same error message please help
Sounds like you probably ripped the paper removing it and a piece is holding down the sensor arm. You can cut a file folder and push it in and that usually dislodges any unseen bits.