JMistry59asked Jul 17, 2018 at 12:06pm
Phantom Paper Jam in Tray 1 error
My printer constantly shows a paper jam in tray 1 error - I have done the usual things i.e. making sure that there are no paper debris and re-setting the printer etc with no joy...has anyone experienced this before? and how did they resolve?
Take a file folder and cut it in half. Shove it in the manual feed slot. That will remove any unseen paper and unstick sensor arms.