asked May 13, 2018 at 10:22am
Xerox Xerox WorkCentre C2424

blank screen, all lights on, won't print

I've turned off and unplugged printer, it's plugged into a surge protector but ever time we turn it on the screen is blank, and all the lights are on. I cannot get it to print and none of the buttons change anything. Is it fried? what can I do?