Daveedasked Mar 21, 2018 at 12:56pm
paper stops at fuser
Tried to print on 5.5x8.5 would not do it from tray 1, so I uit and I tried to print another document from tray 3 and from then on it jams at fuser... belt is working fine... paper will not go in fuser...
Those printers used to have a problem with the latch on the left side of the fuser breaking. Then the gear wouln't drive the fuser. Watch the rollers at the top exit and see if they turn. If not, pull the fuser and check the latch.