asked Feb 2, 2018 at 5:32pm
Epson Epson Stylus NX420

problem with photo paper

My 9 year old Epson Stylus NX420 can no longer recognize that it has been loaded with photo paper. When I try to print on any size photo paper (I use Epson paper) I get a message "paper out, load paper" no matter how much paper has been loaded. About one time in ten it will pass through a sheet of photo paper without printing on it. It will print photos just fine on plain paper. Epson's only advice has been to take it in for repair, obviously not a realistic solution given its age and the price of new printers.