asked Jan 10, 2018 at 11:59am
Hp HP Color LaserJet CP3525N

close door message

After replacing the fuser drive assembly, I am unable to clear a "close front or side door" message. Replacing the DC Controller did not change anything. The drive unit was from a duplex model, but did not seem to be different except for the duplex drive gear and belt. Does anyone know if there is a compatibility problem between duplex and non-duplex drive units? I would like to avoid several hours of changing out a known bad drive unit for troubleshooting purposes.


Yes, those assemblies are unique for duplexing versus non-duplexing. Make sure you order the correct one.

by ofcourse on Jan 18, 2018 at 10:27am Add comment