BobWasked Jan 10, 2018 at 11:59am
close door message
After replacing the fuser drive assembly, I am unable to clear a "close front or side door" message. Replacing the DC Controller did not change anything. The drive unit was from a duplex model, but did not seem to be different except for the duplex drive gear and belt. Does anyone know if there is a compatibility problem between duplex and non-duplex drive units? I would like to avoid several hours of changing out a known bad drive unit for troubleshooting purposes.
Yes, those assemblies are unique for duplexing versus non-duplexing. Make sure you order the correct one. http://www.printertechs.com/shop/rm1-5001-fuser-drive-assembly-for-hp-laserjet-enterprise-color-cp3525n-simplex http://www.printertechs.com/shop/rm1-4974-fuser-drive-assembly-for-hp-laserjet-enterprise-color-cp3525dn-cp3525x-cm3530-cm3530fs-duplex