i_am_jim

asked Jan 7, 2018 at 4:47pm
Hp HP DeskJet 1100

Cannot insert ink cartridge

I've changed ink in this printer two times. Now I can't snap in the color cartridge. When I couldn't get the replacement to snap in, I tried to get the original back in. It was fussy but finally snapped in. But, I can't get it do go back in again. I can remove and replace the black one over and over so I know what to do. Any ideas?

I just noticed the model has only two 1s and apparently you can't edit the post. My printer has 3. It's an HP 1110

by i_am_jim on Jan 7, 2018 at 4:55pm Add comment

It is a problem where I would have to be standing in front of the printer to see what is wrong.

by moe on Jan 7, 2018 at 9:02pm Add comment