asked Dec 3, 2017 at 10:26am
Hp HP Color LaserJet CM1015

Shadow Image and fuzzy printing


I would love to get some quality printing again in my HP printer. It has been some time that I get some fuzzy printing when I print with colors, and recently it began to print with a shadow/double printing when in grayscale.

I have replaced all toners with HP originals. I have calibrated several times. I have run the cleaning page. And I don't know what to do to solve the issues.

Any suggestion will be welcomed.

Only 2 things that can cause the problem and you have eliminated one of them. The other is the fuser assembly, which is under the scanner assy. And really difficult to replace.

by moe on Dec 3, 2017 at 1:18pm Add comment

Apparently I have made some progress here. I removed the toners and did a "hard reset" (unplugging from the power and waiting for a minute), then connected again and calibrated. I also did the NVRAM process and now the printing in grayscale seems to be fine.

As for the colors, the only issue I can see is the magenta that is not in its place. So I assume I need to align properly the magenta but the color alignment is not working for it. I don't know if there is anything else I should do.

by petoma on Dec 4, 2017 at 1:57pm Add comment