tjlpaasked Apr 17, 2017 at 1:00pm
Brother HL-L6200DW Printer thinks it's out of toner
Unfortunately, we were informed by Brother that the "Toner Continue" mode available on previous models was not available for this model.
As such, the printer refuses to print, saying it's "out of toner" even though the last page it printed looked as good as the first.
We should be able to run the toner down until it's truly out, but haven't figured out how to mimic the effects of the "Toner Continue" mode.
We tried pressing "Go" 7 times (works for other models), but that didn't work.
Any advice on how to keep printing with a toner cartridge that still has some ink in it when the printer thinks it's out?
- With machine turned on, open the front door.
- PULL THE TONER CARTRIDGE AT LEAST A LITTLE BIT OF THE WAY OUT OF THE MACHINE. (This is very important, because it does not work if you leave the cartridge in the machine.)
- Press the Cancel and Secure buttons at the same time, then let off. You do not need to hold them down.
- The little screen will say "TNR-STR" (which I think means a 'starter' toner cartridge). You can cycle through the choices. If you press the down arrow again the screen will change to "TNR-STD" (Standard), then "TNR-HC" (High Capacity). If you press it again there is another one, but I can't remember what it is.
- Press "OK" on whichever toner cartridge you want the machine to think you just installed.
- The Screen will then show an up arrow, followed by the word RESET, then a down arrow, followed by the word EXIT.
- Press the up arrow to reset.
- The screen should then say ACCEPTED.
- Push the toner cartridge back into place and close the front door.
- You should be set.