hopecountryboyasked Mar 17, 2017 at 10:59am
Fuser rollers not moving
Paper gets jammed when it bumps into the rollers in the rear of the printer. I understand this is the fuser? I understand these rollers are supposed to be moving to pick up the paper, but they remain stationary. Is there any fix aside from replacing the fuser?
Could be the gear driving the fuser or the gear in the fuser that mates with it. You would have to remove the fuser to check. It is possible that you could find just the gear you need by doing a Google search.