Laurie Wasked Feb 9, 2017 at 2:32pm
Machine makes loud screeching noise. Does not pull the paper through.
Please assist. My machine makes screeching noise when it tries to print. No paper is being picked up - both from flap or tray.
Most likely it is coming from the laser scanner. There is a spinning mirror assembly and the shaft on the bottom gets dry causing the screeching. You need to take the top off of the printer. The scanner assy. is under the top cover. You will need to remove it and take the top off. Then you need to unclip the mirrors from the board and put a drop of synthetic. lubricant on the shaft.
Here is a video of the procedure that will help. Read my comment at the top. https://www.youtube.com/watch?v=NNgZTAZwW3I
mine was doing the exact same thing but i took it apart and oiled it and put it back together. the sound stopped but its still not picking up paper. tried to print test page nothing. the light lit are all 3. any suggestions?