specklesasked Feb 8, 2017 at 7:56am
Hi when printing, the printing starts half way down the paper then it jams. I have tried cleaning the roller but I haven't succeeded in clearing the jam. The paper comes out whole when I remove it, I thought it may have been a slither of paper in the machine but I'm unable to see anything, I have also used a torch to see if I can see anything but am unable to find any paper. Can you suggest anything, Its a good printer/scanner other than this problem. Thank you
Most jams are caused by unseen pieces of paper or other things like paper clips, bugs, etc.
What you can try is cutting a file folder in half and shoving it down the paper path. It is stiff enough to shove out most paper jam causing debris.