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asked Jan 4, 2017 at 5:28pm
Unknown Printer

Cartridge carriage

I had to clean the ink carriage because ink had dried up on the screens so I soaked it. When I put everything back I plugged it in and I slammed the ink carriage all the way to the right causing a paper jam error. I tried everything I read on the internet before I found this site. It seems to me it rides on a horizon track and right before it gets to its main spot the track dips down. Well I think the carriage is going to fast not let it dip down to that space.

I'm sorry this is , well was the only time I've ever even messed with a printer. All help-advice would be much obliged Thanks , sam

No way to help without a model number.

by moe on Jan 4, 2017 at 8:34pm Add comment

sorry I assumed when I logged in that info would show. It's a hp photosmart all in one 551

by [email protected] me.com on Jan 5, 2017 at 12:23am Add comment

There's no such model. 5510? Maybe you detached the plastic encoder strip that runs through the back of the cartridge assy.

by moe on Jan 5, 2017 at 6:08pm Add comment