asked Jan 1, 2017 at 11:50am
Hp HP Color LaserJet CP2025N

False paper jam report

The printer works fine with A4 in Tray 2 but if I try to load A4 into Tray 1, it starts then comes up with a paper jam error in Tray 2. However, if I remove the paper from Tray 1 the printer will print OK again from Tray 2.

Any ideas please?

It seems like something wrong in the configuraton. Need to look at the config page.

by moe on Jan 1, 2017 at 2:48pm Add comment

Hi moe, thanks for getting back to me. You may have something there, although Tray 1 is set for any size and any type, the manual feed is set to Off. I cannot find in the manual where to turn the manual feed On - any info please?


by Bones999 on Jan 1, 2017 at 4:42pm Add comment