asked Dec 20, 2016 at 8:29am
Hp HP LaserJet 1300

Not sensing toner

My printer keeps telling me that I need to insert a toner, when as a matter of fact the toner in firmly in place. I take it that the sensors related to teh toner are not working. Would you please verify problem? Many thanks.

Toner is detected by a small chip on the outside of the toner cartridge. Try cleaning the cartridge and the mating contacts in the printer.

by moe on Dec 20, 2016 at 4:08pm Add comment