paulharbourasked Dec 19, 2016 at 9:16pm
Black not printing
My printer does not print black
Print test does not show the matrix in black on the top
I have reloaded drivers
Deep cleaned 3 or 4 times
Not sure if it is the small black or the large tank
Im guessing the large.
Can you advise?
Take out all the inks. At the right, you will see a plastic lever to release the printhead. Lift it and reach inside and pull out the head. Then take it over to the sink and flush the black screen with hot tap water. Then flip it over and flush the heads on the bottom. Repeat a couple of times, blot dry with a paper towel and reinstall the head and the inks.
First check the ink cartridge tank should be full. If it is full then clean print head. unclips the printer head from from printer and clean it with water.