UStechMC

asked Dec 6, 2016 at 9:03am
Hp HP Color LaserJet CP2025DN

Calibration Not Functioning

Good Morning. I have a HP Color LaserJet CP2025 that will not perform a calibration. I updated the firmware and did a factory reset to no avail. The alignment is off on the color toners. Installing a new toner, restarting printer, running calibration through the printer options or webUI options does not work. Calibration is set to run on power on. Any suggestions as to what might be causing this? Should we proceed to purchase a new main board? Thank you.