Roger Payneasked Aug 20, 2016 at 6:17am
Will not print cyan colour despite a full cartridge
The printheads pop out on that model. There is a handle on top that you just pull up on. Then you can try taking it to the sink and flushing the heads on the bottom under hot running tap water. If that doesn't work, you'll probably need to replace the head. You want to pull out the cyan/magenta printhead.